Job : IT Support Officer - Simberi Mine

Simberi Gold Company Limited has a job position for IT support officer. 

  • Location: New Ireland, Papua New Guinea
  • Industry: IT
  • Job ID: #14821
  • IT Support Officer

Job Summary

Simberi Gold Company Limited is currently seeking an IT Support Officer to join our highly engaged and dynamic workforce within our operations on Simberi Island in New Ireland Province.

The Role

Reporting to the ICT Superintendent, the primary purpose of this role is to provide efficient and effective coordination and support IT and communication services to Simberi operations. The incumbent will also be providing IT Support to an ASX200 listed gold explorer, developer, and producer.

This is an exciting time to join Simberi & St Barbara as we embark on our “Building Brilliance” journey to transform the business and deliver sustainable value.

This is a FIFO position; the roster is a 21/14 roster. Point of Hire is restricted to Kavieng/Rabaul/Port Moresby/Lae/Mt Hagen or Tabar group of Islands.

Key Roles and responsibilities include:

  • Ensure the provision of first level customer support to all users at Simberi Operations ensuring timely resolution of IT issues and requests, including escalation to second level support with follow-ups as appropriate
  • Ensuring the effective provision of IT requirements to users at Simberi Operations
  • Effective adherence to compliance of corporate governance and audit requirements
  • Maintain accurate information relating to the IT asset register at Simberi Operations
  • Effectively perform Hardware maintenance as required.
  • Effective completion of site-based projects as agreed with the Manager Finance & Admin and IT Operations Supervisor
  • Contributing productively as a member of the IT Department and Simberi Operations
  • Ongoing education of the Company IT policies and procedures to ensure compliance by all users

Qualifications, Skills and Experience required:

  • Behaviour consistent with St Barbara Values
  • Ability to work independently without direct supervision
  • Tertiary qualification in a relevant field or equivalent experience
  • At least Five years relevant experience
  • Exceptional communication skills
  • Strong interpersonal and influencing skills
  • Strong analytical and problem-solving skills
  • Networking experience including both LAN and WAN technologies
  • Desirable
  • Official Microsoft certifications
  • Experience with ITIL
  • Previous IT asset management experience
  • Previous experience within a mining, processing, and manufacturing environment

The Offer

This is an excellent opportunity to work with a dynamic and motivated team of industry professionals with considerable experience in the demands and practices of the mining industry.

Simberi Gold Company Ltd offers a competitive remuneration package, commensurate with experience.

Short-listing for this position commences immediately and we do reserve the right to commence processing applications prior to the nominated close off date.

How to apply 

Click on link below to send through your applications CVs and supporting documents via Live Hire.

Any applications sent through our group email will NOT be accepted.

Closing date: Monday 26th September 2022 at close of business.

St Barbara is an Equal Opportunity Employer and in 2016, 2015 and 2014 was recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). St Barbara is the only mining company in Australia to receive this citation for three consecutive years. Recognition for St Barbara's commitment and achievement in eliminating the gender pay equity gap has also been recognised nationally through industry awards.

For further information on St Barbara and to apply for this role, please visit

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