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Job Vacancies : Recovery Officer & Manage Payroll TISA BANK PNG

 JOB VACANCIES: RECOVERY OFFICER & MANAGER - PAYROLL RELATIONS & MONITORING

Teachers Savings & Loans Society Ltd (TISA)

TISA is seeking qualified and experienced individuals to join its Recoveries & Collections Team. These roles play a vital part in managing delinquent loans, maintaining client relationships, and ensuring effective debt recovery processes.



1. Recovery Officer

Location: Waigani, NCD

Role Purpose: Responsible for monitoring and recovering delinquent loans and supporting debt control initiatives.

Key Responsibilities:

  • Monitor and manage TISA’s delinquent loan portfolio
  • Liaise with members and employers to recover defaulted loans
  • Issue reminder notices and letters of demand
  • Conduct member interviews and organize loan set-offs
  • Upload data to Credit Data Bureau and prepare loan restructures
  • Prepare documents for legal proceedings and manage related records

  • Attend to member loan enquiries


Requirements:


  • Grade 12 with Certificate/Diploma in Accounting, Finance, or Business
  • 2–3 years' experience in debt recovery (Banking/Finance sector)
  • Strong communication, problem-solving, and customer service skills
  • Proficient in MS Excel and Word
  • Ability to work under pressure with a results-driven mindset


2. Manager – Payroll Relations & Monitoring

Location: Waigani, NCD

Role Purpose: Lead payroll liaison with Government departments, oversee default recovery strategy, and ensure adherence to loan repayment terms.

Key Responsibilities:

  • Liaise with public sector departments to address defaulted loans
  • Identify and act on payroll report exceptions
  • Supervise loan monitoring and collections teams
  • Maintain in-house recovery systems and procedures
  • Strengthen business relationships and pursue new opportunities
  • Report to Head of Recoveries & Collections

Requirements:

  • Diploma or Degree in Banking, Finance, or Business Management
  • 3–4 years’ experience in a similar role
  • Strong leadership, communication, and organizational skills
  • Comprehensive knowledge of recovery processes and legal compliance
  • Proficient in MS Office and banking procedures


To Apply:

Submit your Expression of Interest, Updated Resume, Educational Certificates, and References to:

The Head of People & Culture

Teachers Savings & Loans Society Ltd

PO Box 319, Waigani, National Capital District

Email: TISA.Recruitment@tisa.com.pg


Application Deadline:19-05-2025

Applications are closed.

Only shortlisted candidates will be contacted.


Note:

  • Successful candidates will be required to submit:
  • Medical Report (valid within 12 months)
  • Police Clearance Certificate (valid within 12 months)
  • Join TISA and be part of a trusted financial institution serving Papua New Guinea!


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