Job : Public Diplomacy Manager with Australian High Commission


  • Position number 200298
  • Position title Public Diplomacy Manager 
  • Position type (Full-time/Part-time/Casual) Full-time 
  • Classification level LE6 
  • Section/Agency Public Diplomacy, Political 
  • Reports to (position title) First/Second Secretary 
  • Location Port Moresby 

About the Australian High Commission in Port Moresby 
The Australian High Commission (AHC) represents the Australian Government by advancing the interests of Australia and Australians in Papua New Guinea (PNG). Our primary national interest is in a strong bilateral relationship underpinned by a peaceful, secure and prosperous PNG and Pacific Region.  

The AHC is also responsible for apprising Canberra about developments in areas such as domestic politics, immigration, economics, trade and investment, culture, defence and development cooperation, with a view to informing Australia’s foreign policy.  We also promote a positive image of Australia, enhancing people-to-people links, and delivering consular assistance to Australians in need. 
About the position
Under limited direction, the Public Diplomacy Manager manages a small team to plan and implement the public diplomacy strategy, communications and related activities for the AHC. The role is responsible for supporting the Australia-Papua New Guinea (PNG) relationship through engaging and strategic public communications on both mainstream and social media, and ensuring public diplomacy activities and key messages are communicated to support Australia as partner of choice in PNG.  

The key responsibilities of the position include, but are not limited to:
Contribute to the development of the annual public diplomacy strategy and action plans
Manage and coordinate the work of the public diplomacy team and oversee the delivery of the public diplomacy strategy and program at post
Monitor and evaluate implementation and ensure branding, communication materials and activities are of a high standard and compliant with DFAT policies and guidelines
Monitor and manage the public affairs budget, and oversee forecast, allocation and monthly reporting requirements in consultation with the First/Second Secretary, Public Diplomacy
Provide public affairs support and advice, including advice on public affairs matters involving other government departments; the Government of PNG; Australian, international and national media; and other key external stakeholders
Contribute to the identification of problems and opportunities for Australia in the PNG media, liaise with media and other agencies on issues of importance to Australia, and help prepare strategies to deal with such issues in an effective and timely manner
Manage media events, including high-level visits, and organise proactive media coverage advocating the activities and projects of the AHC
Monitor and report on media developments, public affairs, news, and current affairs from all forms of media in PNG, including maintaining up-to-date information on key media figures, organisations, and the media landscape
Oversee the management of the AHC’s internet site, social media and community outreach programs
Monitor Australian Parliamentary processes, and record and report on questions without notice and other relevant information as required
Manage the media asset register, organise press conferences and liaise with PNG media organisations
Prepare and distribute a range of high-level written materials, including AHC briefings, press releases and speeches as directed and approved by the First/Second Secretary, Public Diplomacy
Liaise and manage relationships with other sections and agencies within the AHC on publicity and public affairs requirements
Manage and maintain relationships with local media, media teams of government departments and other key external stakeholders
Provide leadership and mentoring to the Public Diplomacy team

Required skills and qualifications
Excellent written and oral English communication skills
People management skills including clear tasking, evaluating performance, and setting priorities
Strong organisational skills to develop and implement work processes
Comprehensive experience preparing briefings, media products and speeches to a high standard
Strong event management skills
At least five years of relevant working knowledge and experience in communications field
Strong analytical and conceptual skills
Strong interpersonal skills and the ability to work in a small team
Demonstrated ability to value and manage diversity
High degree of proficiency in the Microsoft Office suite of applications
Proven ability to build and maintain professional networks with a range of stakeholders
An understanding of cultural, media and public policy issues and of Australia’s interests in PNG

Eligibility/Other Requirements
Offers of employment are conditional on the satisfactory completion of medical and local police security checks. The Australian High Commission is a COVID-19 vaccinated workplace. 


The Australian High Commission (AHC), Port Moresby uses the one-page pitch (1,000 word limit) approach to job applications. The one-page pitch streamlines the recruitment process for the AHC, the Selection Advisory Committee (SAC) and applicants.

Your one-page pitch should address your work experience and capabilities against the position description. It is a chance to tell the SAC why you are the right person for the job. 

The SAC want to know why you are interested in the role, what you can offer the AHC, and how your skills, knowledge, experience and qualifications are applicable to the role. In a nutshell – why we should hire you? 

Addressing the requirements of the position
The information in the position description (pages two to three), will help you understand the responsibilities and tasks of the position. The position description describes the skills, knowledge, experience and qualifications (if any) a person needs to perform the role effectively. The SAC will assess how applicants address these requirements to create a shortlist of applicants suitable to move to the next stage of the recruitment process.

It is essential to address any job-specific information or qualities that have been identified in the position description.

The pitch gives you the opportunity to tell a story and use examples that may cover a range of skills and experiences, such as organisational skills, oral and written communication skills, and the ability to work as part of a team.

You should provide relevant examples from your work, study or community roles. Be clear and to the point.

Please make sure you adhere to the 1,000 word limit, and thoroughly review your response checking all grammar, spelling and punctuation.


Applications must be submitted to the Human Resources Section at by 4:30pm on Friday 1 July 2022.

Late applications will not be accepted. 

1. For your application to be considered, you must complete the Job Application Form. The form captures all the relevant details required at this stage of the recruitment process, including:

Your personal details;
Your employment history;
Information regarding your education, qualifications and relevant training;
The names and contact details of two professional referees;
Information on any volunteer programs you have undertaken if they demonstrate personal achievements or relate to the selection criteria; and 
Your one-page pitch.

2. Please do not include or attach any of the following documents:
Curriculum vitae; or
Certificates, awards etc.

These documents may be requested at interview.

Emailed applications must include your name and the job title in the subject line of your email for easy reference.

For example:  John Smith – Public Diplomacy Manager 

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